Privacy Policy - Mexgenbit

1. Information We Collect

When you create an account or use Mexgenbit services, we may collect the following information:

Personal information Your name, email address, phone number, and residential address.

Financial information Payment method details required to process deposits and withdrawals.

Trading-related information Transaction history, portfolio data, activity patterns, and investment preferences.

Technical and usage data IP address, device type, browser information, cookies, and activity logs that help us improve system performance and security.

2. How We Use Your Data

We process your information to:

  • Create, manage, and maintain your Mexgenbit account

  • Provide trading access across cryptocurrency, Forex, CFDs, and global equities

  • Comply with KYC and AML requirements

  • Strengthen platform safety and prevent fraudulent activity

  • Enhance platform efficiency through aggregated analytics

  • Deliver service updates, compliance notifications, and relevant offers

All data is processed for legitimate operational purposes and in line with Australian regulatory obligations.

3. Data Sharing

Mexgenbit does not sell personal information. However, we may share data with:

  • Licensed brokers and financial partners connected to the Mexgenbit project

  • Regulatory bodies when disclosure is required by Australian law

  • Verified service providers (IT developers, hosting providers, security specialists, payment processors) who operate under confidentiality agreements

Any data shared follows strict security and compliance protocols.

4. Security Measures

We use industry-standard safeguards to protect your information, including:

  • Encrypted data transmission

  • Firewalled infrastructure

  • Secure storage environments

  • Two-factor authentication (2FA)

  • Continuous monitoring to detect and prevent suspicious activities

Mexgenbit regularly reviews and updates its security practices to maintain a high level of protection.

5. Your Rights

As an Australian user, you have the right to:

  • Request access to personal data we store

  • Ask for correction of inaccurate or outdated information

  • Request deletion of your data where legally appropriate

  • Opt out of marketing communications

  • Receive information about how your data is processed

To exercise your rights, you may contact us using the details provided below.

6. Cookies Policy

We use cookies to personalise your experience, analyse platform performance, and adapt features to your preferences.You may disable cookies in your browser settings, but some parts of the platform may not operate properly without them.